Privacy Policy

William Street Services is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect use and protect personal information when you interact with our website or contact us directly.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us through our website by phone or by email. This may include your name contact details vehicle details and any information you choose to include within your enquiry.

We also collect limited technical information when you visit our website such as IP address browser type and pages visited. This information is used solely to help us understand how our website is used and to improve its performance.

How We Use Your Information

Personal information is used only for legitimate business purposes including responding to enquiries providing quotations booking services and communicating with you regarding work requested.

We do not sell rent or trade your personal information to third parties.

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases consent contractual necessity and legitimate interests. This ensures that your information is handled fairly and lawfully at all times.

Data Storage and Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access loss misuse or disclosure. Information is stored securely and retained only for as long as necessary to fulfil its intended purpose or meet legal obligations.

Sharing of Information

Your information will only be shared where required to fulfil a service you have requested or where we are legally required to do so. We do not share personal data with third parties for marketing purposes.

Your Rights

Under UK data protection law you have the right to request access to the personal data we hold about you request correction of inaccurate data request deletion of data and object to certain types of processing.

To exercise any of these rights please contact us using the details provided on our website.

Cookies

Our website may use cookies to improve functionality and user experience. Cookies do not collect personally identifiable information and can be disabled through your browser settings if you prefer.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate. Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled please contact William Street Services directly using the contact details provided on our website.